21-03-2020 07:08 AM - last edited 21-03-2020 10:55 AM
I have recently purchased S20+ and after a week I am facing an issue when I unlock the phone. After the screen is turned on the screen freezes for some secs and then it works normally. I have tried resetting the phone and also removed the cache. I tried starting the phone in safe mode and the problem is still there.
Solved! Go to Solution.
03-04-2020 08:37 AM
I have the exact same issue, I have to wait a second or two before I can swipe to unlock.
I have sent it in through Samsung Members, dunno if that will speed up the process
06-04-2020 01:13 AM
Same here
Lags the first 2 seconds
We really need an update to fix this
06-04-2020 06:33 AM
it's fixed with April security patch guys, good news
06-04-2020 10:18 AM
Guys Guys Guys!!!!! I just got a software update and the issue has been resolved. Wait for the latest software update it will be resolved.
06-04-2020 09:53 PM
i have the latest update on my s20 and it stills lag almost every time.
07-04-2020 07:00 AM
What is your latest security patch?
07-04-2020 07:37 AM
Hey
Do you mean the latest software update or is this security patch something else?
I attached a pic of my latest update i installed. Im from Germany. Its in the lower part of the picture
09-04-2020 04:05 PM
The security patch update and the software update will happen at the same time. You will receive another update with the security patch date as 1st April 2020
14-07-2020 06:53 PM
I bought an s20+ a month ago (mid june) and it had the same issues. I replaced it at the store where I bought it and guess what? Same problem. I decided to wait to see if it would go away but i didn't. Everything on the phone is up to date... I don't know what to do, I can't be the only one ?
11-10-2020 12:53 AM
Same thing here with me. Very slow response on the fingerprint scanner and even slower when it comes to face recognition. Running the latest software and security patch!