21-03-2020 07:08 AM - last edited 21-03-2020 10:55 AM
I have recently purchased S20+ and after a week I am facing an issue when I unlock the phone. After the screen is turned on the screen freezes for some secs and then it works normally. I have tried resetting the phone and also removed the cache. I tried starting the phone in safe mode and the problem is still there.
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27-03-2020 02:05 PM
28-03-2020 08:10 PM - last edited 28-03-2020 08:10 PM
I have the exact same problem!! i only notice it after the new update tho! It's so annoying...
29-03-2020 10:25 AM
29-03-2020 06:24 PM
Thought I was the only one or it was a hardware issue, glad its not just me !!
31-03-2020 08:53 AM
I have the S20 since a week now, and this problem is highly irritating.
Tried all settings in display and lock screen but it still keeps happening.
This option does test your patience in a way its a good thing
Would love to hear how it can be fixed.
31-03-2020 10:18 PM
oh my God I thought I'm the only one
shiiiiit:)
guys who ever has samsung members working in his country u need to send this bug to Samsung please .. its really annoying .
31-03-2020 10:37 PM
I have the same issue since the last software update. I think it is related to the biometrics. If you got to Settings, search for Optimise battery usage. Choose All from drop down then locate com.samsung.android.biometrics and toggle this, it will fix the problem temporarily.
01-04-2020 05:50 AM
02-04-2020 02:48 PM
Hi, I have been facing lock screen issue on my S20+ since the last update. Sometimes,the lock screen gets freeze while unlocking the device. This makes fp scanner stop working as well. Please help.