Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

Samsung S20 FE - Watching videos

(Topic created on: 05/12/20 15:35)
Andybuk
First Poster
Options
Galaxy S20 Series

I have just upgraded from a J6 to an S20 FE. I watched MP4 videos on my J6 each day, and watched them in parts. Each time I went into Gallery and selected the video, it would automatically carry on where I left off. On my S20, however, when I go back in to carry on the video, it does not remember where I got to and starts from the beginning each time. This is really annoying! I contacted Samsung who gave some things to try such as clearing cache, but they weren't really able to get to the bottom of it. Does anyone have any ideas where I could be going wrong? It would seem strange to not retain the same feature on the newer model.

0 Likes
Reply
0 REPLIES 0