Quite honestly the worst upgrade experience with no support available.
after latest upgrade most apps buggy, not working, lines through display like some things corrupted, ph restarts itself mid calls.
search for help, suggests cashe clearing. up button and power, even utubed I'm doing that right. ph won't even go into mode required to clear cashe... oh yes and must plug into pc now.... that doesn't work.
the apps that do work. ie basic phone book and messaging.... good luck finding how to search for a contact name. it's an atrocious change to the application.
really annoyed that we were not advised of the massive amount of app amendments. I would NEVER have installed upgrade.
the affect to business in an already tough environment... come on samsung. we are not all teenagers with time to spare frigging around on phones at work trying to work if what the blazer some IT numpty 🥢 thought was great to roll out.
how about issuing a book on the changes so we can know whatever the heck you did with our stored information and how 🔫 access it now.
gosh. how do I respond.
no I don't have any dexterity issues and I have normal size fingers. I do not find either the instructions or execution tricky. as noted. the method does not work.
it's pretty common. there are many number of issues others experience that they post that I don't have as it seems you don't experience this one.
Thankfully in some regard I'm not the only one that's lost ability to go into the clear cashe mode or I expect it would be chalked up to chubby fingered user error. or an imagined problem of 1.