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Original topic:

Samsung Health App

(Topic created on: 14-09-2020 08:44 PM)
pew
Apprentice
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Galaxy S20 Series
Since upgrading to the Samsung S20+, items in the Health app does not work. 

Heart rate, oxygen in the blood and strees, these are important for me as I need to monitor my heart rate and oxygen levels on a regular basis. This has worked perfectly well with the last 2 Samsung phones. 

Is there any body that can help with this problem. 

It is rather urgent that I try to fix this. 


8 REPLIES 8
RhysH
Pathfinder
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Galaxy S20 Series

What do you mean? They not updating your stats?

 

Galaxy S20+ G986B/DS Enterprise Edition (EE) Unlocked "UI 2.5"
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pew
Apprentice
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Galaxy S20 Series
won't let me record or update.
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ARahman
Explorer
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Galaxy S20 Series
Probably software bugs. I try may be fixed on future updates
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Dave-S20U
Helping Hand
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Galaxy S20 Series

Are those sensors present in the S20? 

The heart rate monitor needed its own sensor on the S9, o2 levels too iirc

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EpicPhail
First Poster
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Galaxy S20 Series
The fix is a simple one, you need to connect the Samsung Active watch or similar to obtain this information.
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alankeno
First Poster
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Galaxy S20 Series

I recently upgraded from a Galaxy S8 to a Galaxy S20 FE, and I've noticed that the step count is much lower than what is recorded on the s8. Has anyone else experienced this, and how to fix it?

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Kitcatnz
First Poster
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Galaxy S20 Series

I have also found this. Loved to use it before actually alerted me to a serious problem Dont like the fact I can't record it now

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Greystew
First Poster
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Galaxy S20 Series
I'm very disappointed that this is not available on the S20+, no warning about it that I've noticed.
Has this been resolved somehow now?
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