14-12-2022 12:37 PM in
Galaxy S20 SeriesHello dear community,
I installed the last update last sunday - since then I cannot make any calls, because the phone loses almost every minute the connection ("com.android.phone will be closed" appears after a few minutes).
Today I wrote aldready with "Tom" on the samsung community chat (on my phone), he advided to download all the updates at the Play Store, and after that the apps at Galaxy Store, too.
I´ve made this, started the phone, but still it is not possible. By the way, the battery draining now faster, I suppose, because the phone is trying to find a connection?
Please, what else can I do?
Maybe delete the last update? But how?
Thank you, Konstantinos
14-12-2022 12:48 PM in
Galaxy S20 SeriesIt's the one UI5-upgrade(Android 13) : G780FXXUAEVK3 / G780FOXMAEVK3 / G780FXXUAEVK3.
Phone: Galaxy S20 FE, SM-G780F/DS
14-12-2022 04:49 PM in
Galaxy S20 Series16-12-2022 03:51 PM in
Galaxy S20 SeriesSo, nothing has changed so far. I will make a reset on sunday and I will give here a respond if there are any issues. ..
19-12-2022 09:49 AM in
Galaxy S20 SeriesLatest update: yesterday I made the reset, but...nothing changed, the problem continues.
New advice on the chat with the support: a new SIM card...