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Original topic:

Samsung fast charging pad not fast charging

(Topic created on: 28/12/20 21:50)
Blunty
New Member
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Galaxy S20 Series
This might have been posted before but I'm having trouble with the Samsung Qi enabled 15W fast charging pad I purchased for my S20 5G. I have tried charging my phone and its not fast charging. From 5% of battery to fully charged it takes 3 and a half hours. I checked to make sure fast charging is enabled which it is but still taking ages to charge. Is this normal or is there something wrong. 
Thanks in advance 
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3 REPLIES 3
Blessed4life
Helping Hand
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Galaxy S20 Series
Hi are you using the correct cable that was purchased with the wireless charger?
Also I know this is time consuming but maybe a factory reset my fix the issue.
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Latino2604
First Poster
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Galaxy S20 Series
The charger brick and cable attached to the wireless charger probably aren't fast charging hence the slow charge.
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Blunty
New Member
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Galaxy S20 Series
I'm using the original charger and cable that came with the phone. its super fast charging when I plug the phone in just not fast charging when I'm using the pad
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