This might have been posted before but I'm having trouble with the Samsung Qi enabled 15W fast charging pad I purchased for my S20 5G. I have tried charging my phone and its not fast charging. From 5% of battery to fully charged it takes 3 and a half hours. I checked to make sure fast charging is enabled which it is but still taking ages to charge. Is this normal or is there something wrong.
Hi are you using the correct cable that was purchased with the wireless charger? Also I know this is time consuming but maybe a factory reset my fix the issue.
I'm using the original charger and cable that came with the phone. its super fast charging when I plug the phone in just not fast charging when I'm using the pad