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Original topic:

S20 won't stay in landscape mode

(Topic created on: 17-11-2021 06:21 PM)
mart42
Apprentice
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Galaxy S20 Series
Last few weeks I have been having an issue when watching video ( YouTube, Sky app etc) phone is static on a table but flips back to portrait mode from landscape. Google maps when navigating flips to miniature screen. Keyboard randomly disappears when typing.
Have tried restarting phone several times but issues persist. 
Help please!!!
6 REPLIES 6
xSteveuk
Black Belt 
Options
Galaxy S20 Series
Hi,
This page maybe helpful to you

view mobile home screen in landscape mode

https://www.samsung.com/ph/support/mobile-devices/how-to-view-mobile-home-screen-in-landscape-mode/
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LiquidSnake
Hotshot
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Galaxy S20 Series
Try wiping the cache partition on the phone and that should resolve the issue. To do this, just search 'how to wipe cache partition S20 FE' and you should find what you are looking for 🙂. Hope this helps! 😎
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AndrewL
Moderator
Moderator
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Galaxy S20 Series

@mart42: Some users have reported that they resolved the screen orientation issue via the following steps.

Settings > Apps > Tap the 3 dots in the top right > Special Access > Appear On Top > Toggle off the apps in this section. 

Let me know if this helps. 

mart42
Apprentice
Options
Galaxy S20 Series
Thanks but tried this with no success. Managed to wipe my apparently unrecoverable Google maps time line in the process...
mart42
Apprentice
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Galaxy S20 Series
Many thanks! Don't know how or why but this worked!
Phone now back to normal.
Sarah50
First Poster
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Galaxy S20 Series

I'm still having this issue,  unfortunately none of the suggestions have worked. Is this glitch a Samsung issue?

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