12-02-2020
09:36 AM
- last edited
12-02-2020
01:03 PM
by
AntS
) in
Keep trying to upgrade my s10 plus to the new S20 however everytime I get to the klarna page where it asks certain details boom the tab crashes and I complete the upgrade anyone else having the same problem?
14-02-2020 02:51 PM in
Galaxy S20 SeriesI've not had any texts or emails from Samsung no
14-02-2020 02:52 PM in
Galaxy S20 Series14-02-2020 02:55 PM in
Galaxy S20 SeriesThis Happened to me as well. But they couldn't find my order reference. I gave up and just ordered again.
i was told that my first payment would be refunded back to be.
@AdamCollins wrote:
@R12wanI managed to sign the agreement but then the screen went white and I've got order number from Klarna
14-02-2020 02:57 PM in
Galaxy S20 Series14-02-2020 03:03 PM in
Galaxy S20 Series
@AdamCollins wrote:
Do you have 2 order numbers now then with Klarna?
No as they could not find my first order.
14-02-2020 03:05 PM in
Galaxy S20 Serieshave you tried ringing Kalan ?
14-02-2020 03:17 PM in
Galaxy S20 SeriesSo after my threats to go to iPhone, after seeing the enhanced trade price outside of the Klarna/upgrade programme, I have paid for the S20 outright, got £350 for the trade in and overall saved £62. Order number received - wish I had done this from the outset, would have saved myself a lot of frustration and over an hour on the phone.
The whole upgrade process seemed so much better last year, but then I think they were still backing off of Close Brothers systems.
14-02-2020 03:30 PM in
Galaxy S20 Series14-02-2020 03:32 PM in
Galaxy S20 Series14-02-2020 03:43 PM in
Galaxy S20 SeriesI agree mate
its so frustrating wasted like 4 hours trying to sort mine out