12-02-2020 08:36 AM - last edited 12-02-2020 12:03 PM by AntS ) in
Keep trying to upgrade my s10 plus to the new S20 however everytime I get to the klarna page where it asks certain details boom the tab crashes and I complete the upgrade anyone else having the same problem?
19-02-2020 12:59 PM
@Kask i could pursue it with the Ombudsman but i would rather keep my business away from them and i will, Samsung and Klarna will not see another penny of my money.
Samsung could release the greatest phone in existence but as far as i am concerned thay can shove it and the upgrade programme where the sun doesnt shine
19-02-2020 01:09 PM
@yamyam67 Still would advise you to contest to have the heard search(es) removed, up to you, however.
19-02-2020 01:17 PM
@Kask your right it wouldnt hurt to pursue this, ive replied to email i received from Shannon. Ill see what they say
19-02-2020 01:22 PM
@yamyam67 No worries, hope you get it sorted. Still waiting for my correspondence.. let me know what happens in the end.
19-02-2020 03:01 PM
@SachikoT wrote:@Dr_ic2, I'll try and connect the dots between the Samsung Shop and Klarna and get you an update.
^SachikoT
Just got an email from Klana telling me that my order that i placed last week (klana documents recieved but no Samsung order number) has been cancelled (app also showing this status) by them and the deposit will be refunded. All I have now is the order i sucessfully placed yesterday.
@SachikoT thanks for all the help from you and the rest of the mods team
19-02-2020 03:20 PM
@SachikoT please check your pm's matey.
19-02-2020 03:27 PM
@SachikoT : My pending deposit transaction has been cancelled. No call from Klarna or Samsug. I am not sure if I should reorder as I may end up with another hard search on my file. Please advise.
19-02-2020 03:29 PM - last edited 19-02-2020 03:30 PM
@Quality420 If your wanting the Ultra it's out of stock at the moment.
19-02-2020 03:31 PM
Received a email response from Shannon at Klarna who has advised the hard search on my credit file will be removed within 30 days
19-02-2020 03:32 PM