Keep trying to upgrade my s10 plus to the new S20 however everytime I get to the klarna page where it asks certain details boom the tab crashes and I complete the upgrade anyone else having the same problem?
I missed a call from Klarna earlier and, as promised, was sent an email immediately. I'm waiting for another call, but it does look as though they are trying to get in touch with everyone.
In other news, the deposit is no longer a pending transaction, which is something.
They are not going to respond to any of the issues reported, i would say if they havent by now then they wont.
To make it even worse, i have logged into the Klarna Securepay to get a settlement figure and it doesnt recognise my agreement number and yes i have removed the dash.
Waiting on the phone to speak to customer services and im 29th in the queue looks like the sh*t has hit the fan
I think your find that it is still with Close Brothers. Klarna's and Close Brothers systems have yet to be integrated. Ring the number on your last agreement, which was sent to you from close brothers
Oh excellent so I've waited a few days because of all the issues I had trying to order the S20 Ultra and now it's out of stock. Seriously screw you Samsung, they better get some back in stock soon or they've lost a customer.
Things seemingly screwed up at a slightly earlier stage for me, so I won't be getting a confirmation from Samsung for my first attempt at ordering. The main thing I want to get from the call with Klarna is written confirmation that I have no credit agreement with them.
I used a different payment method after talking to Klarna last Thursday and everything went through OK.
Same i have close brothers was when I buy s10+ I have agreement number and this number I use to make upgrade programme everything ok now I have order s20 ultra
But also i hope they terminated this old loan and replace new ones i dont want pay twice for the phone lol
