24-12-2020 08:38 PM - last edited 24-12-2020 08:40 PM ) in
Galaxy S20 SeriesI've recently bought a Galaxy S20 Ultra 5G. I noticed that when on a white screen, The bottom one third of the display has a red tinted color but its not so obvious in other colored screens, such as when in an app. This thing has been bugging me for a while now. I thought maybe the display needs some time to settle in the colors? I've only been using this phone since 3 days. Any help will be greatly appreciated. Thanks.
25-12-2020 06:22 AM in
Galaxy S20 SeriesMaybe have a look in settings, display, screen mode and choose vivid mode then have a tweak with the white balance and advanced settings @Srp770
If you feel the phone's display is off then check any applicable cooling off period.
Daily Driver > Samsung Galaxy s²² Ultra 256Gb in Phantom Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
25-12-2020 03:20 PM in
Galaxy S20 SeriesIts already in vivid mode. In white balance options no matter what I do, it stays the same. Do you think this will dissapear soon?
25-12-2020 03:24 PM in
Galaxy S20 SeriesSome displays can be warmer than others and unfortunately in some cases have uneven displays.
If your within any relevant Cooling Off Period then I would contemplate a swap out for another phone @Srp770
I can't guarantee it'll self resolve , which some can.
You could try the test colour panels via dialing the following into your phone app.
*#0*#
Daily Driver > Samsung Galaxy s²² Ultra 256Gb in Phantom Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
25-12-2020 06:51 PM in
Galaxy S20 SeriesI will require a replacement if necessary, but how long do you think will it take for it to recover? if it will though. I'll remind again; so far I've only been using the phone since 4 days.
25-12-2020 07:22 PM in
Galaxy S20 SeriesI'm not an engineer but would think that the screen should adjust within a day or so of being used.
Have you tried using the colour panels.
If it isn't to your liking then I'd suggest to act now @Srp770
Daily Driver > Samsung Galaxy s²² Ultra 256Gb in Phantom Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
29-07-2021 07:41 PM in
Galaxy S20 SeriesSame with my Issue. No damage no water problems after 1 week update. The phpne completely green with white flickering. Please samsung help to solve my problems
29-07-2021 08:02 PM in
Galaxy S20 Series
Take your phone to a Samsung Experience Store or Samsung Service Centre as they can take a hands on look for you.
Daily Driver > Samsung Galaxy s²² Ultra 256Gb in Phantom Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
02-09-2021 07:39 PM in
Galaxy S20 SeriesThey asked me to pay for the complete screen which is 25% of the phone cost as my one is out of warranty.
04-01-2022 10:14 PM in
Galaxy S20 SeriesInstall the free OLED SAVER app. Run it with pixel filtering enabled. I was pleasantly surprised how well this solves the problem.