S20 ultra - Main camera and video SHAKE

[Meganbda]

Main camera preview and video all of a sudden shake like crazy resulting in blurry photos and wavy videos. 

I have not dropped or caused this phone any trauma. All the stabilization settings are on. And I have a steady hand.

I noticed there is no shake at all when i switch to the wide angle lens but the shake/waves are much worse when the 5x zoom mode is used.

The attached is the motion photo saved as gif to allow upload to this post. This is what i see when I open my camera app or any app that uses my camera. This VERY shaky camera started about a week ago. What is going on?

[T00110000M]

https://www.samsung.com/uk/support/repair/

[anotherdeviceissue]

Mine was only fixed after applying Samsung's most recent May firmware (G988BXXS8DUE4).

The third last character represents the firmware year, i.e. 2019 has S, 2020 has T, and 2021 will have U.

The second last character indicates the release month of the firmware. A stands for January, B for February ... E for May.

The last character indicates how many times the firmware was built.

[Philip001]

I have had the same issue with my 2 phones (Samsung S20FE) as well. 

The camera keeps shaking every now and then, the software is up-to date, have tried soft restarts and still is shaking. 

On one of the S20FE's we are also having the issue where the phone randomly freezes and then restarts itself multiple times. Super frustrating when you buy a new phone to have these issues keep happening. 

Our phones are only 3 months old as well.

I have sent Error Reports in 'Samsung Members' however not too sure if that would do anything or not.