Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

s20 ultra headphones not working

(Topic created on: 06-11-2020 01:51 PM)
BROONALE
Journeyman
Options
Galaxy S20 Series
S20 ultra headphones not working after update yesterday. Buds are working but when I use wired headphones the sound comes out of phone speaker and not the headphones.
18 REPLIES 18
TessM
Moderator
Moderator
Options
Galaxy S20 Series

Hi @BROONALE ,

 

do you have any other pair of wired headphones that you can try to determine if the issue is with them or the phone's port? 

0 Likes
BROONALE
Journeyman
Options
Galaxy S20 Series
comes up with these android system messages on pull down screen when I plug my headphones in.

Screenshot_20201106-154633_Samsung Members.jpg

0 Likes
TessM
Moderator
Moderator
Options
Galaxy S20 Series

How strange. Are you using the headphones that came with the phone? Would you be able to close all the apps and turn Bluetooth off before connecting this and see if the same thing happens? 

0 Likes
BROONALE
Journeyman
Options
Galaxy S20 Series
Yes it is the original headphones. I have done that and its still the same. onlynstarted happening after I done the new phone update.
0 Likes
Shenanigans
Apprentice
Options
Galaxy S20 Series
I'm currently having the exact same issue, since the update ive had to use wireless headphones. I hope they fix it soon, ive sent off an error report
BROONALE
Journeyman
Options
Galaxy S20 Series
Still the same same wite my phone 😞
0 Likes
BROONALE
Journeyman
Options
Galaxy S20 Series
Had an update on phone today but headphones still not working
BROONALE
Journeyman
Options
Galaxy S20 Series
Still not working after an update today 😔
0 Likes
Shenanigans
Apprentice
Options
Galaxy S20 Series
thats so annoying. I wont hold out hope yet then. Hopefully if enough people complain or let them know it'll be sorted ASAP
0 Likes