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Original topic:

s20 ultra headphones not working

(Topic created on: 05-01-2021 12:11 PM)
BROONALE
Journeyman
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Galaxy S20 Series
S20 ultra headphones not working after update yesterday. Buds are working but when I use wired headphones the sound comes out of phone speaker and not the headphones.
18 REPLIES 18
cds73
First Poster
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Galaxy S20 Series

Having the same issue after update this morning. Have gotten no resolution from Samsung tech. So disappointed in Samsung

 

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D26
First Poster
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Galaxy S20 Series

Tuesday, 05 January 2021.

 

I have been trying to fix the same issue for a few days now on my S20 ultra and at first I thought the only problem was with my original headphones that came with the phone, so I tried replacing my headphones with a new one and it worked for 1 day which is yesterday and now it also stopped working. The 'system' on the notification panel is saying 'charging connected device via USB'. Very disappointing considering it is one of the latest product... Hope a solution is coming our way ASAP

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BROONALE
Journeyman
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Galaxy S20 Series
still nothing from them for me either 😕
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D26
First Poster
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Galaxy S20 Series

😔😔

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TheMoog
First Poster
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Galaxy S20 Series

Same issue here. Before new year my AKG headphones were working  and now I get the same info about a charging device attached to the USB.

@Samsung - any news on a fix for this?

S20 Ultra - headphones not working

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BROONALE
Journeyman
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Galaxy S20 Series
still no fix for this problem
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dokmullan
First Poster
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Galaxy S20 Series
same issue. my wireless headphones only has audio from the left ear piece. tried all the usual stuff but still no joy.
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AussieCanuck
First Poster
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Galaxy S20 Series

Same issue here, after an update my AKG headphones just stopped working, no longer detected by my phone, instead it seems to cause the "moisture has been detected in your charger/usb port"  😑🤔 and figures no response from Samsung....

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Pepsimum
First Poster
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Galaxy S20 Series
I have same problem with my headphones. Come on Samsung, Where's the customer service?
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