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Original topic:

s20 ultra GPS doesn't work

(Topic created on: 07/10/20 18:35)
Bambino88
First Poster
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Galaxy S20 Series
Are samsung aware and doing anything about the GPS issues for the s20 line? Looking online its a very common problem. Had the s20 ultra 9 days and it will be getting returned at the weekend. I work all over the UK and abroad and I need a portable sat nav on hand and this doesn't work at all. Tried all the troubleshooting reccomendations after conversing with Samsung experts over the Past 4 days. The last thing to try was factory data reset and that didn't work either. Its a shame because its a brilliant phone.
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4 REPLIES 4
CarlB
Explorer
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Galaxy S20 Series
is this happening with a particular app i.e Google maps or with a weather app?
I have the same model as you buy have not come across any GPS issues.
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Bambino88
First Poster
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Galaxy S20 Series
Its the sat navigation apps. Google maps and have also downloaded the Tom Tom app and gps calculation app and all 3 don't work. I wonder if its just a faulty hand set.
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CarlB
Explorer
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Galaxy S20 Series
Sounds like it.
I've not encountered any location positioning problems with my S20 Ultra so far. Hope you get it sorted.
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Bambino88
First Poster
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Galaxy S20 Series
Positioning is fine but soon as I fire up google maps etc it knows where I am almost immediately. its when I start driving. It freezes and starts "searching for gps signal" for the rest of the journey lol
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