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Original topic:

S20 Ultra Exynos

(Topic created on: 17-04-2020 12:50 PM)
SmallFish
Voyager
Options
Galaxy S20 Series

Hi

 

Clearly this version has significant issues around battery drain and heating up.

 

I put it that these phones are defective and not meeting our expectations.

 

If Samsung do not fix these issues with the next seven days,  and I fear firmware updates won't be able to,  then I suggest we return our phones either for SD exchange or refund.

19 REPLIES 19
Duckmartin
Journeyman
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Galaxy S20 Series
I totally agree I spend £1000 in my S20 Ultra and I am not happy with the Exynos processor. Samsung should definitely give us the option to replace are Exynos S20s with Snapdragon S20s !
Jinkodex
Explorer
Options
Galaxy S20 Series

I've just don't the test and mine rattles

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omnimax
Voyager
Options
Galaxy S20 Series

Yes it rattles, but when you open the camera app it stops because then electromagnets hold the moving part in place and controls it.

 

Fun party trick 😬

 

Probably also the reason the camera uses almost the same amount of battery as a Tesla going 120.

0 Likes
youurayy
Journeyman
Options
Galaxy S20 Series

Learn your lesson a choose a different phone next year.

Tell all your fiends too.

caloi
First Poster
Options
Galaxy S20 Series

i have the same essue my s20 ultra always heating is there anyway to fix this essue ??i use device care all the time and nothing happens please help.

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peelx
First Poster
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Galaxy S20 Series

Just return it. Show them that we won't accept this inferior rubbish fobbed off on the EU market.

 

I'd add that all of the reviews we've read (pretty much) have been for the Snapdragon version of the S20. Where we're getting something (ridiculously, with the same model name) that is different to the reviews.

 

A phone with a markedly different spec should have a DIFFERENT Model name.

Eg. we could have the S20r (R for rubbish). Legal action perhaps - especially if they don't accept returns?

 

Where can we get working, supported, Snapdragon S20's in the EU?

Jinkodex
Explorer
Options
Galaxy S20 Series

I would love to send it back but three won't entertain me  will have to wait for proper support to open

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peelx
First Poster
Options
Galaxy S20 Series

Say you were missold it.
Works for payment protection, why not this.

 

Not much use for you just now but I've bought phones outright for the last few phones I've bought.. Much easier to return them as the contract isn't linked to the phone. It's also cheaper - though potentially more up front.

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Jinkodex
Explorer
Options
Galaxy S20 Series

I will try when  all this  blows over unless Samsung  comes up with  miraclaculious  update

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Edys
First Poster
Options
Galaxy S20 Series

I also bought the S20 Ultra but I have time to return, never again samsung. They should give people a chance to replace the phone with a snap dragon or 350-400 dollars refund

0 Likes