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Original topic:

S20 ultra dim screen problem

(Topic created on: 14/05/20 02:36)
Edi4445
Explorer
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Galaxy S20 Series

Does any s20 ultra owner experience problems with the display when sitting in the sun the screen dims to a level that you can barely see? Even though the screens brightness is on max when checking. 

44 REPLIES 44
Edi4445
Explorer
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Galaxy S20 Series
I hope that as well mate I am waiting for them to open the repair centres so that I can go there and show them pictures of the screen . Like this they won't be able to tell me ***** ...
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Edi4445
Explorer
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Galaxy S20 Series
I regret a little bit as well, luckily I will keep it only for one year as I have bought it with the upgrade program. Its a shame because the phone is nice . Mine does overheat sometimes as well , from what I see here a lot of people are experiencing this issue and Samsung is ignoring it or doesn't give a ***** .
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Squirrel
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Galaxy S20 Series

I had read that the are passing the overheating as 'within a normal tolerance', but the phone has got SO alarmingly hot that I've had to switch it off and leave it to cool for an hour. 

I worry about the impact that heat will have on the parts of my phone. 

This has been the nail in the coffin, for my purchase of a Samsung, now and I won't be getting any more.

Edi4445
Explorer
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Galaxy S20 Series
This is my first problem from 4 Samsung phones that I had . So in my case I will stick with them I had an IPhone x a while ago rubbish and Huawei don't know why but I don't trust them yet:)) . And this three are in top at the moment . Plus I think they are the only one who give you all sorts of free things when you buy their top phones.
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Bobdabuilda
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Galaxy S20 Series

Same issue on the S20 Plus 5g- really not good enough from Samsung here....I want a refund

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Cipri74
Apprentice
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Galaxy S20 Series

yes , mine too . it is very annoying . stating from 38 degrees C dims about 30% than over 41 C dims 50% that you can barely see anything .  impossible to use it if the sun catches you 2-3 minutes 

Eduardo-br
First Poster
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Galaxy S20 Series

i have the same problem hier.

My wife has de s20 en is bright in the sun.

I have the s20 plus and i can see *****. 

We have the same settings in both phones.

 

Rhinoracin
First Poster
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Galaxy S20 Series

same problem phone is unreadable in sunlight

salvadorbob
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Galaxy S20 Series

It is unbelievable that samsung don't acknowledge this issue.

Dwayne1
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Galaxy S20 Series
This is exactly what happens to my s20!! Brightness absolutely ***** compared to my old oneplus phone. Will be selling this and going back to oneplus 8 which is slightly cheaper and pretty much exactly same specs👌
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