27-03-2020 11:35 PM
I ordered my S20 on the 7th March. Now they shipped by date was 27th March and Iv not heard anything by email all day today and it's suppose to be arriving tomorrow 28th March. Iv been waiting so long and il be so disappointed if it's not arriving!! Now it does say on the order Shopping Requested but I don't know if that means it's been sent to ship or if it's just not sent yet. Anyone have any ideas??? 😫😫😫😫
31-03-2020 07:47 PM
Just had a reply on FB messenger:
Thanks for that and sorry for the delay in getting back to you. We’ve been informed that there was a small delay in the delivery of some of our Shop orders recently, we’re sorry for any inconvenience. We hope to have your order with you soon. ^TR
31-03-2020 08:44 PM
I got an equally unhelpful reply:
"Thanks for confirming this for us, however, we don't have visibility on the specific status of your order. We would best recommend getting in touch with our colleagues at the Online Shop Team, to receive further support on this. You can get in touch with them by sending an email to: support@samsunguk.zendesk.com
You can also give the team a call at 0330 726 7467. Please note that due to the Coronavirus situation and reduced staff, it can take longer to speak to a colleague. ^CL"
31-03-2020 11:35 PM
Finally
01-04-2020 08:13 PM
01-04-2020 08:17 PM
01-04-2020 08:20 PM
01-04-2020 08:22 PM
01-04-2020 08:31 PM
Yeah, came at 12:00 today. I'm loving it already, I put in the claim for the buds+ and it was validated within seconds.
How are you finding yours🙂
02-04-2020 10:14 AM
Jordon, it's taking some getting used to 10 years of iOS is still embedded in my muscle memory! I do like the phone especially the display is so good for watching videos it's just a test of time as to wether I love it or not