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Original topic:

S20+ screen layout reset

(Topic created on: 21-08-2020 10:22 AM)
UglyT
First Poster
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Galaxy S20 Series

Strange problem I can't get to the bottom of. On 3 occasions when starting up my phone has lost the screen layout I have. It goes back to the factory layout. All my apps are still installed, and I'm still logged in to everything, but I lose the complete layout and have to set it up from scratch, which is very annoying and time consuming. Has anyone else had this?

5 REPLIES 5
Members_kLamRxA
First Poster
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Galaxy S20 Series

Same with me I don't know what to do

dpughe
First Poster
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Galaxy S20 Series

I have had the identical problem numerous times.  Likewise, I have not found a reason why this is occurring

DannyT
Moderator
Moderator
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Galaxy S20 Series

Hey all.

 

It seems some users had a bit of an issue with this on Oreo too. Could you give the same solution a try for us? Follow the steps here: https://eu.community.samsung.com/t5/other-smartphones/samsung-s7-oreo-update-home-and-apps-screen-re...

 



 


Welcome to the Community!

Rinolol
First Poster
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Galaxy S20 Series

Have you had any luck understanding the problem? Just changed phones yesterday to note 20 ultra. After I updated this morning all my hard earned work setting up my homescreen with widgets and gadgets and systematic layouts was all gone and I had to set it up all over again today. 

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Rinolol
First Poster
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Galaxy S20 Series

I it didn't apply to mine 😞

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