Strange problem I can't get to the bottom of. On 3 occasions when starting up my phone has lost the screen layout I have. It goes back to the factory layout. All my apps are still installed, and I'm still logged in to everything, but I lose the complete layout and have to set it up from scratch, which is very annoying and time consuming. Has anyone else had this?
It seems some users had a bit of an issue with this on Oreo too. Could you give the same solution a try for us? Follow the steps here: https://eu.community.samsung.com/t5/other-smartphones/samsung-s7-oreo-update-home-and-apps-screen-re...
Welcome to the Community!
Have you had any luck understanding the problem? Just changed phones yesterday to note 20 ultra. After I updated this morning all my hard earned work setting up my homescreen with widgets and gadgets and systematic layouts was all gone and I had to set it up all over again today.