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S20 screen keeps going dark .

(Topic created on: 20-12-2021 11:14 AM)
829 Views
ironontheup
Journeyman
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Samsung this is one of the most expensive phones in the world right now and I can not take pictures in the sunlight on holiday .
It sucks....!!!!!!!
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12 REPLIES 12
Jas2
First Poster
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Your doing something wrong nothing wrong with Dark pictures maybe turn it auto and it should be alright
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ironontheup
Journeyman
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Its the screen that goes dark. The phone becomes totally unusable
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Jas2
First Poster
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Sounds like it's not working 😢
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emteeuk
Apprentice
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Is it reacting to background light?
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ironontheup
Journeyman
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Probably but it's no good and I can not over ride it .
I'm after a fix to enable this
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Brianharlow
First Poster
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I found with my note 20 ultra that had to turn off adaptive brightness in settings, display
Also turned up brightness otherwise in bright sunlight it dulled the screen so much couldn't see anything.
gaz40
Apprentice
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I had the same it turned out to be malfunction with the camera, had to have it replaced, but as it was manufactured problem it was free. Try running Health check on the device care section
adamlee
Big Cheese
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Sounds like the phone is dimming the display to prevent it from overheating, known issue on the S20
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ironontheup
Journeyman
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Yes that is what it's doing .
Its a fix I'm after .
I know it's a known issue .
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