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Original topic:

S20 red hot after latest update

(Topic created on: 08-11-2021 08:08 PM)
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Niki G
First Poster
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I've just installed the latest update and my phone is burning hot! Has anyone else experienced this?

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2 REPLIES 2
StephK1
Moderator
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Hey @Niki G! Updating the software is a strenuous task, so this can sometimes produce more heat than normal. If the phone ever becomes too hot to touch, please reach out either via DM to @Sam_UK or using the contact details on this link: https://www.samsung.com/uk/support/contact/ 

BandOfBrothers
Samsung Members Star ★★
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If this is still continuing after the phone has settled down @Niki G then please try the following.

 

  1. Soft reboot by turning the phone off and on.
  2. Clear your System File Cache via the instructions in the Samsung Link. You may need to hook upto a computer or insert your headphones to get to the recovery menu. https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/ 
  3. As a very last resort back up and factory reset.


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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