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Original topic:

S20 Random Restarts

(Topic created on: 11-03-2020 01:36 PM)
JackIsaacs
Apprentice
Options
Galaxy S20 Series

Hi All, 

 

Is anyone else experiencing random restarts with there S20. 

 

My keeps restarting randomly when i am in the middle of using it. 

 

Any ideas??

713 REPLIES 713
snifferdog
Apprentice
Options
Galaxy S20 Series

I had 3 restarts on the first day but I've not seen that since. However I have had two occurrences of the phone randomly entering download mode since then. This sw seems really flakey. I've spoken to Samsung Support and they are no help at all. Still trying to decide whether to send the phone back or not.

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Desmios
First Poster
Options
Galaxy S20 Series

Mine started doing it today... was fine the past 3 days since I got it.
Very weird... first Samsung after a looong time having an iPhone. Really hope they fix this soon cause I'm already regretting switching.

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paulalexsoare
First Poster
Options
Galaxy S20 Series

had the phone for 3 days now and it has restarted 3 times already... kind of annoying tbh

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giospecial
Explorer
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Galaxy S20 Series

need update immediatly

andrezasso
First Poster
Options
Galaxy S20 Series

I have the same problem

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charlas
Navigator
Options
Galaxy S20 Series

I have the sim card manager after reboot thing, which is odd, my s10 did the random reboot thing before switching after the last update, usually when playing video content

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PatrickCR
First Poster
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Galaxy S20 Series

yes since day one with no support of any value thus far

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John113
Explorer
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Galaxy S20 Series
same story here , phone restarts randomly all the time since i got it , has some sort of ghost touch, randomly turns something (always after restart) heats up alot and battery life is not what has been advertised. What the hell samsung ??
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giospecial
Explorer
Options
Galaxy S20 Series

Fixed with Factory reset, 60 hz

Jin-Syd
Journeyman
Options
Galaxy S20 Series

I visited Samsung service in Olympic park NSW Australia.

I was asked to leave the phone. My phone has eSim, but not relacement while service.... I have to live without my phone number or phone.

 

Guys, if you use eSim, please change it to a physical sim before go to Samsung service. They are not preparied for eSim.... 

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