Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

s20+ poor network signal

(Topic created on: 25-04-2021 11:06 AM)
852 Views
Pmz
Apprentice
Options

New s20+ 5g

1bar network reception.  4 bar with Huawei if same sim card used at same location.  any advice pls

0 Likes
4 REPLIES 4
Pmz
Apprentice
Options
any advice from anyone pls?
0 Likes
AndrewL
Moderator
Moderator
Options

@Pmz: Sorry to hear that you're having network issues with your Galaxy S20+. Can you try pressing the Volume Down and Power buttons together for around 10 seconds until the phone restarts, to see if this helps? Also, if you have a case or cover on the device then please remove it temporarily to ensure that it isn't interfering with the signal. 

0 Likes
Pmz
Apprentice
Options
thanks for your reply. that has been done already including network reset.
also no change if I take the cover off. it seems that it is a known problem with s20+ and ultra?
0 Likes
Pmz
Apprentice
Options
I am not sure any more if there's any activity on this site but thought it would be worth another try :still wonder if any expert advice is out there. my new s20 plus shows1 bar signal, occasionally goes to 2 bars while with the same sim put into other devices on same network the strength is 3-4bars constantly.
interestingly the reception increases to 3 bars when actually making a call and drops to 1 bar right after I hung up.
0 Likes