s20 plus 5 g charging issue

[Muren241]

Hello! Hopefully I can get some help with my issue. Recently my s20 plus has developed a charging issue. Once it said the charging port detected water, sometimes the faster charging wouldn't enable and now it only charges saying cable charge. I've done all the trouble shooting except for the factory reset. Any other ideas? Is it a software issue? Does the port need replacing?

[DianDD]

I am not an expert but defo sounds like hardware problem not software so If I was you I would send it for repair asap

[kingtom]

do a factory rest and see if it solve the issue first

[Muren241]

yeah thats what I may end up doing

[Muren241]

I'm going to try this first before booking it in for repair. just waiting for my photos and etc to back up

[Muren241]

so I've done the factory reset and hasn't fixed the issue. Time to book a repair.

[Muren241]

I've booked a repair for Sunday but literally a few minutes ago I plugged my phone on charge and fast charging has started working. Am I right to still continue withe the repair?