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Original topic:

s20 plus 5 g charging issue

(Topic created on: 22-02-2021 12:31 PM)
Muren241
Apprentice
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Galaxy S20 Series
Hello! Hopefully I can get some help with my issue. Recently my s20 plus has developed a charging issue. Once it said the charging port detected water, sometimes the faster charging wouldn't enable and now it only charges saying cable charge. I've done all the trouble shooting except for the factory reset. Any other ideas? Is it a software issue? Does the port need replacing?
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6 REPLIES 6
DianDD
Voyager
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Galaxy S20 Series
I am not an expert but defo sounds like hardware problem not software so If I was you I would send it for repair asap
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kingtom
Navigator
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Galaxy S20 Series
do a factory rest and see if it solve the issue first
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Muren241
Apprentice
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Galaxy S20 Series
yeah thats what I may end up doing
Muren241
Apprentice
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Galaxy S20 Series
I'm going to try this first before booking it in for repair. just waiting for my photos and etc to back up
Muren241
Apprentice
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Galaxy S20 Series
so I've done the factory reset and hasn't fixed the issue. Time to book a repair.
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Muren241
Apprentice
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Galaxy S20 Series
I've booked a repair for Sunday but literally a few minutes ago I plugged my phone on charge and fast charging has started working. Am I right to still continue withe the repair?
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