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Original topic:

S20+ Only Recieving Notifications If On WiFi

(Topic created on: 14-05-2020 07:23 PM)
Heskatron
Explorer
Options
Galaxy S20 Series

So I thought today was fairly quiet...

On mobile data, been able to use apps surf Web etc so no issues there.

Soon as I got home turned on WiFi and a raft of notification came through instantly. Turned wifi off, opened ebay, watched an item with 16mins to go to see if my 15mins warning notification came, no. Only after I turned on wifi it came through.

Been all through settings no background data restrictions, or apps sleeping or anything. Tried reboots, soft reboots but still only able to receive notifications if I turn on wifi.

I even had to go on wifi so I recieved the 2 step verification code to join this forum lol.

Any ideas??? 

 

8 REPLIES 8
AndrewL
Moderator
Moderator
Options
Galaxy S20 Series
@Heskatron: Can you try going to Settings > Apps > Ebay > Mobile Data, and enable 'Allow Background Data Usage' to see if this helps? If not, scroll down to In-App Notifications, and check in here to see if there's anything restricting your notifications while not connected to Wi-Fi, such as your Push Notification settings.
Heskatron
Explorer
Options
Galaxy S20 Series

Thanks for your comment.

I was only using Ebay as en example really because I knew it should give me a notification within a minute.

I don't seem to be getting notifications from any apps unless I'm on wifi.

My fault, should of made it a bit more clear.

0 Likes
RobboMac94
First Poster
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Galaxy S20 Series

Hey,

 

Ive had exactly the same issue for weeks and only get notifications when i connect to WiFi and nothing throughout the rest of the day.

 

Ive tried everything as well and had no such luck fixing it so far. 

 

Be glad to finally see what the problem is.

 

Fingers crossed

Heskatron
Explorer
Options
Galaxy S20 Series

If you hear anything let me know....lol, ill do same

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DragonWolf5589
Navigator
Options
Galaxy S20 Series
I had same issue on the s9+ with twitter..

but i have same issue now on 80% apps with s20+ - i feel like whats the point getting 30GB data if it blocks notifications and i only use 1gb in a month ?
_________________________________________________________________
Current Phone:
- Galaxy s20+ 128GB with 256GB MicroSD

Other Devices:
- (Possible Samsung Active Watch from the offer with s20+ once claim goes through)
- S6 32GB as spare emergency phone (If I don’t sell my s9+)
- Galaxy Tab A 10 Inch 16gb (rubbish but I got it free 2 years back – its ok to watch tv in bed)
Heskatron
Explorer
Options
Galaxy S20 Series

Ive got an unlimited data sim which seems pretty pointless now.

 

Ive now requested to return as its a waste spending that much on something that does not work as intended.

 

On the plus side, Ill repurchase and hope that one works, and be able to take advantage of the free active watch offer, missed that by ordering 30 hours before the promotion started.

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Yorksha
First Poster
Options
Galaxy S20 Series
anyone resolve this I get this on some apps not others, slack isn't working
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Heskatron
Explorer
Options
Galaxy S20 Series
What network you on?
If Three, in my and others I've spoke to, it's been an adult content lock issue. Can be resolved by giving them a call.
I've also still heard of similar content locks on other network providers. Have a Goole if there is a content lock by default and give them a call.
Hope this helps @Yorksha
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