Nice camera and social media device but as a phone it is worthless. The signal quality is absolutely shocking. Had no problems with my S9 but this s20 is hopeless. Yes it is definitely the phone causing the issues as the same sim card in my mates iPhone and my s9 works fine. Seems to be a very common problem with this model. For the price we pay for these devices, this is simply unacceptable.
Before going to iPhone is there anything that can be done?
I assume the issue is the same no matter where you go with the phone @lauraly
From a person i follow on Twitter "Phones do not latch onto the strongest signal.They follow the network assigned procedure, hence why it's not uncommon to be connected to a weaker signal than is strictly available "
A Samsung Experience Store or Samsung Service Centre can take a look.
Current Phone ~
Samsung Note 20 Ultra 5G SM-N9860_256Gb SnapDragon 865+
Samsung One Ui 3.1/ Android 11.