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S20 June Notes Uodate

(Topic created on: 02-06-2021 11:27 PM)
731 Views
Tinkerslondon
First Poster

‎02-06-2021 11:27 PM

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Samsung, 

What has happened to all my Notes after update and new Notes App installed?  All my important notes have been wiped clean! I need those notes as it contains info regarding hospital visit info, dispute info with neighbour among other things!

Help!

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2 REPLIES 2
BandOfBrothers
Samsung Members Star ★★

‎03-06-2021 05:34 AM

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That's not good @Tinkerslondon 

 

Did you perform a back up before going ahead with the update  ?

Also launch notes and press the hamburger icon as their is a Recycle bin in there. They might have somehow moved into there  !


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

JAMES4578
Samsung Members Star ★★

‎03-06-2021 04:44 PM - last edited ‎03-06-2021 04:49 PM

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@Tinkerslondon  Hopefully you can retrieve the Notes.   I think it is important to do backups  before installing updates. You can also export notes to various file types.  See more information here https://www.tenorshare.com/samsung/how-to-backup-samsung-notes.html 

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.