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S20 having problem USB connected / disconnected after connecting the Headset

(Topic created on: 31-12-2021 02:52 PM)
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AyoubOuarti
Journeyman
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My S20 is having a problem with my Headset original AKG, the phone can't recognize the headset, and the notification  USB connected/disconnected is always in the notification bar within a loop. I checked the AKG headset with another phone and they are working, also my phone can charge without any issue, also I cleaned up the USB type c port in the phone all is good.
any Ideas?

18 REPLIES 18
AndrewL
Moderator
Moderator
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@AyoubOuarti: Can you try pressing and holding on the Samsung Members app icon > Diagnostics > USB connection, and follow the on screen instructions to see if this flags any issues? Also, head to Settings > Apps > Tap the 3 lines with the downward facing arrow to the right of Your Apps > Show System Apps > OK > USBSettings > Force Stop > Storage > Clear Cache > Clear Data, then restart the device. Let me know if this helps. 

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AyoubOuarti
Journeyman
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Yes I already did that, I even deleted the USB update and install it again nothing happens the same issue, I did some researches but it seems that there is the same issue for a lot people but there is no fix for that yet

HKdaBeast
First Poster
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Hello, I'm facing the exact same problem. Have u found a fix for that yet?

Konstigt
Student
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Also have this problem. My kids as well on their S10s. Only "fix" is to reboot.. and plug in USB cables 😖

AyoubOuarti
Journeyman
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No One is trying to fix this issue, really annoying to have a smartphone that is struggling to recognize it's own headphone, 

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l96
First Poster
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I'm still having this problem on my S20 as well
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Hossain ahmed
First Poster
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I'm facing the exact same problem. Have u found a fix for that yet?

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Hossain ahmed
First Poster
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If i change the charging port will it be Okey?

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AyoubOuarti
Journeyman
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Unfortunately not, the issue is still persists, the solution is a wireless Headset

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