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Original topic:

S20 Gift Return / Exchange Policy - Overheating

(Topic created on: 20-12-2020 06:46 PM)
Members_yVkkQr7
First Poster
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Galaxy S20 Series

Hi,

I received an S20 as a gift. However, the device has overheating issues with light usage. As I do not have a receipt, how can I request Samsung for a replacement or repair?

 

Thanks

3 REPLIES 3
kiesha2020
First Poster
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Galaxy S20 Series
what model I've the s20 fe,
upgraded from the s9 plus and mine constantly over heats battery life is awful , on screen fingerprint is useless, honest my s9 plus was a much better phone mine is only just over a month old and the company I bought it from new are useless , apparently doing a full erase backup and restore solves the issue according to ee , which I don't think will solve the issue
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GreyMatter
Helping Hand
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Galaxy S20 Series
have s20+ none if the above issues, but the camera is ***** compared to the s9
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cookbakeuk
First Poster
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Galaxy S20 Series
I have the Galaxy s20 5g ready and lately overheat just browsing online, is this normal?
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