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Original topic:

S20: Galaxy Buds+ Promotion Offer

(Topic created on: 13-02-2020 01:36 AM)
Kjt57
Navigator
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Galaxy S20 Series

Wondering if we can expect the same chaos as last year with the free buds offer with the S20 or if Samsung have there act together this time. 

Just pre ordered the S20 Ultra in grey. 

37 REPLIES 37
PeterAlekkou
Journeyman
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Galaxy S20 Series

Excellent point, and thanks for the post. This will need to be clarified before I place mr order.  It was absolute chaos last year.  Samsung pleaser clarify. 

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Studio3D
First Poster
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Galaxy S20 Series

To add to this - does anyone know if we would be eligible for the new Buds if we are part of the upgrade program? 

 

I am planning on upgrading my Galaxy S10 (which i received galaxy buds as part of the pre order) to a Galaxy S20+, will this qualify me for the new buds?

Fixe
Apprentice
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Galaxy S20 Series

Will samsung upgrade program members be eligible for the Buds+ promotion this year?

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Mldy291
First Poster
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Galaxy S20 Series
The offer is on the upgrade lounge page, but only shows on the plus model
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mikehippo
Explorer
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Galaxy S20 Series

This needs to be clarified before I consider an order

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Gh0str1der
Explorer
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Galaxy S20 Series

My understanding is that the buds promo is relevant to the handset and not new customers only! 

However is only available with the 20plus & 20ultra.

Just noting some of the other comments from last year about problems with the promo? I had no issues at all, I received my product submitted claim with relevant documentation, received verification via email and ta daaa buds arrived in post.

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Nially
Navigator
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Galaxy S20 Series

Where do I claim the free earbuds ??? It says go to members app which I did on my fone but I cant see anything to claim them. 

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Gh0str1der
Explorer
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Galaxy S20 Series
@Nially,

You cant claim until you have received new handset from where you will then access members area.
Colsy13
First Poster
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Galaxy S20 Series

I went through the process of upgrading to an S20+ and at no stage did it mention free buds+. Cancelled out of order.

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