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Original topic:

S20 front camera making high pitched noise

(Topic created on: 02/04/21 11:38)
Members_slvd9qw
First Poster
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Galaxy S20 Series

Help! Late last night my camera decided to start making a high pitched noise. Its only when using the front camera. Selfie and pro mode the noise goes. Any idea how to fix this?? Highly annoying when trying to take a video! Thanks

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3 REPLIES 3
AsadM
Moderator
Moderator
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Galaxy S20 Series

Hi @Members_slvd9qw, I'm sorry to hear that. Let's try switching off the phone for 20 seconds to give it a fresh start. If this still happens after you've switched on the phone, carry out a Hardware Test on the front camera. You can do this by going into the Phone app > Dial  *#0*# > Select Front cam. 

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Members_slvd9qw
First Poster
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Galaxy S20 Series

Hi. Front cam test just took a picture nothing happened, tried mega cam and on rear3 mode it made the noise? 

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TessM
Moderator
Moderator
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Galaxy S20 Series

That may indicate that there is an issue with the camera hardware or software.  Are the phone software and all the apps up to date? If so, could you please run the following test and let us know the results? Launch the Samsung Members app> get help> Interactive check> Camera> Follow the steps listed there. 

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