Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

S20 Fe touchscreen issues

(Topic created on: 25-11-2021 11:04 AM)
Bigslime96
Explorer
Options
Galaxy S20 Series

G780F my touchscreen is very unresponsive 

I can only use phone for a couple minutes after restart

This problem has been haunting me since the september patch 

I can't take it any longer it's very frustrating 

I

0 Likes
11 REPLIES 11
xSteveuk
Black Belt 
Options
Galaxy S20 Series
Hi,
Press and hold the Volume down and Power key for 7 to 10 seconds to perform a soft reset
And see if helps solve the issue

Also try When on samsung members page to click on the get help button and run a diagnostic test On your phone
0 Likes
Bigslime96
Explorer
Options
Galaxy S20 Series

Already tried that 

After a restart the phone screen is responsive for a couple minutes after that it's useless again

I'm tired of pressing volume down & power button 

On a daily basis i do that more then 10 times only for the screen to work for a couple minutes 

0 Likes
xSteveuk
Black Belt 
Options
Galaxy S20 Series
I did find this page
That maybe helpful to you

How to fix an unresponsive touchscreen on a Galaxy

https://www.samsung.com/ph/support/mobile-devices/how-to-fix-an-unresponsive-touchscreen-on-a-galaxy...
0 Likes
Bigslime96
Explorer
Options
Galaxy S20 Series

It doesn't open up i get samsung error 400

0 Likes
xSteveuk
Black Belt 
Options
Galaxy S20 Series
I editied the link posted
Does it open for you
0 Likes
xSteveuk
Black Belt 
Options
Galaxy S20 Series
Booting your smartphone in safe mode is also another option to find out if the screen works or not. Safe mode is like a diagnostic tool to help identify the problems on your device.
Step 1: Turn off your device then power on.
Step 2: When the Samsung logo appears by itself, press and hold the Volume down key.
Step 3: The device will switch on in Safe mode. Safe mode will be displayed on the bottom left of the screen.
If the screen works in safe mode, an app is most likely causing your issue. Remove recently downloaded apps one by one until the problem is fixed. If the problem persists when your device is running in Safe mode, the problem might not be related to an app.
To exit safe mode, restart your device.
0 Likes
Bigslime96
Explorer
Options
Galaxy S20 Series

I highly doubt it's an app i changed my software region & reset my S20FE multiple times

Same Old

& i'm not the only one with this S20 Fe touchscreen problem 

 

 

0 Likes
jonlad1
Apprentice
Options
Galaxy S20 Series

The September update buggered the touchscreen issue again.

This is so painful.

For god sake, please fix for the next update