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Original topic:

S20 FE low volume/sound issue

(Topic created on: 27/10/20 17:30)
YannisX
First Poster
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Galaxy S20 Series

I recently purchased the S20 FE 5G edition (Snapdragon 865) and I experience very low volume/audio issues during calls and playback of videos, Google Maps (guidance voice) and other audio apps.

 

The issue disappears ONLY with a restart of the device...but unfortunately reappears!

 

Anyone else with similar issues?

8 REPLIES 8
ttwa666
Navigator
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Galaxy S20 Series
I've noticed that my alarm starts off with a lower than usual volume then you get the irritating robot voice saying the time but then alarm volume goes louder. can't say I've experienced it in any apps, videos etc. maybe it's a dodgy hardware problem with your phone. get Samsung to look at it mate because if it is then the problem is only going to get worse so I'd get em to have a gander at it, assuming it's under warranty and wot not still. good luck with it anyway
Carsonlake
First Poster
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Galaxy S20 Series

I'm also having this issue. Did you find a solution?

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BBskittles80
First Poster
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Galaxy S20 Series

Well, the alarm "issue" is an easy fix. You can go in to alarm settings, & change whether the volume increases gradually or not, & you can also choose whether or not the time is spoken/read out loud. So, the solution is: change alarm preferences in your alarm settings. Totally easy peasy. Lol. As far as the other person's issues with the sound/volume issues on the device during phone calls, or while in other phone apps, or even when using Google maps.... ? I have no idea. I just know that the annoying alarm volume/annoying voice "issue", isn't really an issue at all, being that THAT particular "problem", can be customized, adjusted, & even completely changed, to suit your liking, simply by clicking on the settings icon, within the clock/alarm app.  :smiling-face:  😁👍 (you can even personalize device vibration patterns, or create your own, for alarms and/or notifications)
@ttwa666 wrote:
I've noticed that my alarm starts off with a lower than usual volume then you get the irritating robot voice saying the time but then alarm volume goes louder. can't say I've experienced it in any apps, videos etc. maybe it's a dodgy hardware problem with your phone. get Samsung to look at it mate because if it is then the problem is only going to get worse so I'd get em to have a gander at it, assuming it's under warranty and wot not still. good luck with it anyway

 

Giddie
New Member
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Galaxy S20 Series
I have issue like a crackling echo. very annoying not clear at all when taking a call
ResilyntHafner
Observer
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Galaxy S20 Series

I have the same problem and just got the phone a few days ago. It's driving me crazy.

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PV12
New Member
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Galaxy S20 Series

Facing the same issue, fixed by restarting the phone, but now it seems bursting out load

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Sunsea
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Galaxy S20 Series

I am on my 4th warranty exchange and the problems still exists.

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Members_60h0krx
New Member
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Galaxy S20 Series

I have a similar problem. I bought new Samsung S20 FE 5g and audio doesn't work on my new samsung buds. If I have a call, than audio of video works again. Samsung have to solve the problems!

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