18-08-2021 01:01 PM - last edited 18-08-2021 03:21 PM ) in
Galaxy S20 SeriesAnyone elses camera not working after update (G781bxxu3cug1)
When opening the camera app its blank, no functions work, the circle icons rotate if i rotate the phone but it eventually crashes. Camera also does not work in other apps.
There is no damage to the lenses and it was working fine before the update.
I have tried:
Clearing the data and cache in the camera app settings.
Restarting the phone
Shutting the phone down and leaving for a while then booting it back up
Booting in safe mode (same issue)
Doing a factory reset
I have sent feedback via the reporting function with information to samsung
18-08-2021 08:57 PM in
Galaxy S20 Series19-08-2021 12:21 AM in
Galaxy S20 Series19-08-2021 10:37 AM in
Galaxy S20 SeriesI already tried the clearing data and cache
I've just tried another camera app, just the same blank black screen unfortunately.
11-03-2022 12:34 PM in
Galaxy S20 SeriesHey is your camera still not working? If it has already work can you tell me how did you fix it?
14-04-2023 02:40 PM in
Galaxy S20 SeriesSeems, it is cpu overheat problem. My camera also not work after game.
But suddenly phone get out of my hands to floor. I picked up, and camera begin to work. but after cpu load for an hour, same not work. then, when phone temperature cold, it work.
think, reball of cpu can help.