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Original topic:

S20 Android 12 update issue

(Topic created on: 14-01-2022 08:24 PM)
Members_d6EXF81
First Poster
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Galaxy S20 Series

I updated this week and since then my apps on the home screen don't respond. I can still swipe up and use the apps that way. Any ideas? I have done a hard reset, tried clearing cache in the apps, removing the app from ghe hone screen and re-adding.

7 REPLIES 7
xSteveuk
Maestro
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Galaxy S20 Series
Hi
Have you checked apps for updates
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Members_d6EXF81
First Poster
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Galaxy S20 Series

Yes no change

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Anonymous User
Not applicable
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Galaxy S20 Series
Factory reset it again
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Ventor
Samsung Maker ★
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Galaxy S20 Series

@Members_d6EXF81 Hello, try to disable the animations from: Settings / Accessibility / Visibility enhancements / Remove animations.

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irmaladouce
Journeyman
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Galaxy S20 Series

I just updated my Samsung S20 5G to Android 12  on Saturday 15 JAN 2022 and now this phone is literally useless. I can't open my banking apps, can't open Insta, can't open Samsung Member, etc. So many apps crashes and phone freezes and gone black and re-starting by itself. I have done all the troubleshooting to no avail. Had a chat with the Samsung tech at 4AM I am so stressed out and I have done all what they told me to but still NOT WORKING! Even during chat it kept kicking me out and phone gone black and re-started by itself. PLEASE HELP! 

Members_m7yjizA
Apprentice
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Galaxy S20 Series

Hi send it back and take a new one this is proberly the best what your can do I done with my Samsung s20 fe ..now is 👍 

0 Likes
DUSKvsDAWN
Explorer
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Galaxy S20 Series

that is just stupid. why would you send back a phone that worked perfectly fine before, and that became an absolute mess after an update that is supposed to fix previous issues but only made them worse? i know for a fact i am not going to. they just need to roll out a patch asap.

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