I use an alarm daily to wake up. I've selected a suitable tune/tone that is gentle and doesn't get me battered by my wife. Every morning it goes off on time but has changed to a horrible, piercing trill. The phone "starts up" and if I at the alarm for 2 minutes later it'll play the correct alarm. I tried setting up Spotify last night and was awake before it went off. It played the annoying trill with a message saying Spotify couldn't be opened. Please help. I think it has something to do with the phone shutting itself down each night.