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S20 5G - Low Temperature warning

(Topic created on: 28-03-2023 06:12 PM)
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rlwoufc
Journeyman
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Have started to get "low temperature" warning when trying to charge on wireless pad - wireless charging no longer works but handset is normal ambient temperature, neither cold nor overheating! Can't find any info on this on Samsung product help guides. Has anybody else come across this before and is there a fix that I'm missing? Handset works perfectly with wired charging cable. Thanks
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12 REPLIES 12
todogs1
Pioneer
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Do you mean high temperature never heard of low temperature
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todogs1
Pioneer
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Go to wireless settings and change to standard charging not quick charging
todogs1
Pioneer
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Sometimes old charger or different make but different make can cause heating problems problems
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todogs1
Pioneer
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Phone can be trying to pull too much power and the charger can not take it so your phone will heat up
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rlwoufc
Journeyman
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Definitely low temperature warning!
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rlwoufc
Journeyman
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This is a phone "low temperature" warning that is stopping the charge process!
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rlwoufc
Journeyman
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Would they also cause a low temperature issue? (phone feels like normal temp to touch!). Was working OK before.
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rlwoufc
Journeyman
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Thanks. I'll try that
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todogs1
Pioneer
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Look on YouTube they Ve got someone there with the same problem you ll find it interesting
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