Hello I have a problem with my phone. I don't have the sim ringtone icon, i've tried factory reset, nothing worked. I didn't had zedge installed and I don't use darkmode. But I've tried to switch between dark and light. It's a brand new phone with ringtones missing. I can't set any other ringtone other than the default one. Any suggestions about this strange situation?
I`m having the same issue... i`ve just purchased the S20 Ultra and would like to assign various ringtones to contacts ( making it easier to know who`s calling if your phones out of sight ) did you mange to get it resolved elsewhere ?
I find a way!
settings/apps/contacts/permissions/allowed - you need to allow Storage
After you do that, you will have Ringtone on the menu and then
Contact name > info button (i) > Edit > View more > Ringtone > Select the ringtone > Save
I have the same issue.Did you fix that?