Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

Returning s20 ultra - Dust under screen

(Topic created on: 24-03-2020 01:28 PM)
2176 Views
Productissues
Student
Options

I have returned my Samsung galaxy s20 ultra today as I found a spec of dust under the screen. It's an absolute JOKE! It's very annoying to pay so much for a premium product and then find it to have a defect like this. I'm hoping they can either exchange a new device or refund me, although I've been told it could be 14 days now due to Coronavirus and closed offices.  

7 REPLIES 7
London2tim
Helping Hand
Options

sure it was under the screen and not under the pre-applied screen protector 

0 Likes
Productissues
Student
Options

yes, I removed the screen protector. I was also hoping it was as simple as that, but unfortunately it wasnt 

0 Likes
NightHawk22
First Poster
Options

Weirdly enough, I do have a simular problem. My phone has got dust on the lens of the main 108mp camera! It's very strange, since it is a certified waterproof phone!

0 Likes
Tchoupacabra
First Poster
Options

I have this issue too.  Tons of specks beneath the protective film.  Never had it happen with S10, S8, S7 etc.  What the heck?  Do I get it peeled off?  

0 Likes
Maestro8888
First Poster
Options

I've the same issue too, super p****d.

0 Likes
Maestro8888
First Poster
Options

I've the same issue as you, super pissed. Now I've to send it to the service centre, which I hope they will just give me exchange my current phone for a new one. 

0 Likes
chuckfresh
First Poster
Options

Same. It's moving too - every day it's in a different position. 

2021-01-16 09.27.48.jpg

0 Likes