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Original topic:

problems charging

(Topic created on: 01-01-2021 02:32 PM)
alycanary
First Poster
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Hi, the last few weeks ive had problems with charging my phone. Sometimes it flashes up that there is moisture or debris in the charger port ( this phone has definately not been near moisture and is clear of debris) and sometimes the super fast charge works, sometimes it doesnt. Sometimes it allows a slow charge ( sometimes doesnt) and sometimes it only charges if the charger lead is a certain way round. Ive tried new cables and adapters. Soft reset, hard reset and its still the same. Can any one help or have they experienced ghe same problem? HEEEEELP!!!
1 REPLY 1
BandOfBrothers
Samsung Members Star ★★
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You seem to have tried most of the known troubleshooting tips @alycanary 

 

Samsung Experience Store or Samsung Service Centre can take a look as and when they re open if closed due to the Covid 19 pandemic. 

 


Daily Driver > Samsung Galaxy s²³ Ultra 512Gb in Phantom Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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