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Original topic:

Privacy screen and fingerprint scanning

(Topic created on: 19-10-2021 03:02 PM)
EllEllEll
Apprentice
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Galaxy S20 Series

Hi, I have the Galaxy S20 and want to use a privacy screen. I bought one online but it won't recognise the fingerprint scanner when I try and unlock my phone. Is there a legit privacy screen out there that will allow me to use the fingerprint scanner accurately? Thanks for any help.

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3 REPLIES 3
papashaun
Helping Hand
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Galaxy S20 Series
Could try re scanning your finger prints first and see if that helps Also try turning on Touch Sensitivity - in Settings - Display- scroll down and should see option to turn it on
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EllEllEll
Apprentice
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Galaxy S20 Series

Already tried both of those things 😞 but thank you.

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speedy21
First Poster
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Galaxy S20 Series
I've just got the s21 and the fingerprint scanner won't work with the armor case I had the s10 before this and I had to get ones with a pad were the fingerprint scanner was thinking it could be the same with the s21
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