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Pre-order for Galaxy S20 Ultra not yet shipped

(Topic created on: 28-03-2020 12:06 PM)
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ToonTownGuy
Apprentice

‎17-03-2020 05:07 PM

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I ordered through my local carrier WELL in advance of the pre-order end date, but the phone never came in. Is Samsung going to honor all those preorders and eventually send the phone, or am I out of luck

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11 REPLIES 11
Jas11
First Poster

‎28-03-2020 12:06 PM

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In response to illmavic
@illmavic wrote:

received my ultra 512 this past Monday the 23rd I pre-ordered on Feb 25,when did you pre yours?

Hi @illmavic I had ordered mine on March 3rd and the shipping date was supposed to be the 27th. No updates at all though 

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SimonH1
First Poster

‎28-03-2020 12:46 PM

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In response to Jas11

Same here. Placed my order on 8th March with despatch due 27th March. I have tried calling, email and live chat and no updates to what is going on.

Fully understand the current situation, but other retailers are making sure they keep people up to date on order delays.

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