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Original topic:

Poor Battery Life and Overheating issues-SAMSUNG S20 PLUS

(Topic created on: 08-10-2020 03:04 PM)
Kenzhin
Journeyman
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Galaxy S20 Series

Poor Battery life and overheating issues with my SAMSUNG GALAXY S20 PLUS. I tried already all the possible solutions given to me like; wipe cache partition, rebooting, battery check ups and factory reset but still the battery drained so fast.I just bought this a week ago where at first glance I was very happy to have this until I experience some bad issues of my phone. I'M VERY DISAPPOINTED right now and so much stress that I regret buying this. I envy also other countries that they would replace it immediately but in my country they will only offer for a repair not to replace it.I should have chosen other best devices I had (IPHONE&SONY).Sorry to say but its true based on my experience. I therefore conclude that I will never again buying this brand in my entire life.

14 REPLIES 14
ryamoo
Helping Hand
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Galaxy S20 Series
does it happen to be the exynos version?
I've given up trying to get help with mine. As soon as I can get rid of it, I am. I won't be buying another Samsung flagship unless they ship the qualcomm version in the UK.
CrazyFruits
Navigator
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Galaxy S20 Series
Get a 5G FE guys it's rocking a Snapdragon in the UK. I'm loving it!
ryamoo
Helping Hand
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Galaxy S20 Series
really?! *****. whats the difference in specs?
CrazyFruits
Navigator
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Galaxy S20 Series
UK
S20 FE 4G/LTE = Exynos 990
S20 FE 5G = Snapdragon 865
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Kenzhin
Journeyman
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Galaxy S20 Series

Yes this is an exynos 990 version. You know what to tell you frankly, I'm so disappointed that I bought this phone. I should have chosen an Iphone/Sony Flagship device for a 100% satisfactory.

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ryamoo
Helping Hand
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Galaxy S20 Series
if you can, I'd return it.
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Kenzhin
Journeyman
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Galaxy S20 Series

I will never ever again buying a samsung brand anymore this would be the last after the repair. 

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ryamoo
Helping Hand
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Galaxy S20 Series
How frustrating! I wish they'd done that for the plus 5g 😡 too late for me now because I'm on the upgrade program. I might contact and see if they'll let me just end it.
Kenzhin
Journeyman
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Galaxy S20 Series

So hard to return here in the Philippines so many questions to ask and so many requirements to be submitted. They will just offer for a repair. When it comes to replacement theres a so called pre-approval not compared to other countries like yours they will replace it immediately. 

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