19-08-2021 12:09 AM - last edited 19-08-2021 08:08 AM
So within the past 3 days, all 3000+ photos and videos have completely disappeared from my gallery- I haven't done anything outside the norm on my device that could prompt this result. Even in my OneDrive, which is supposed to be a backup- they're gone. They're in no Recycling Bin on any app. The only photos that I still have are either what I've set as an album cover on Samsung music, what's on my sd card or random recent things- about 20 recent photos are all I have, and it's not all what should be within that time frame too. I'd really love some help cause I have a lot of important photos, like photos of my cats and things that I don't have anymore
19-08-2021 08:03 AM - last edited 19-08-2021 08:11 AM
19-08-2021 08:08 AM
19-08-2021 08:25 AM - last edited 19-08-2021 08:27 AM
19-08-2021 08:32 AM
19-08-2021 08:36 AM
19-08-2021 09:13 AM
19-08-2021 12:36 PM
@IhasChezBurga ,It is a recognized problem, which breaks the Camera-Gallery relationship. It is not very widespread, usually in storage with high amounts of photos and videos.
Try this: Go to Applications and activate Show system applications, click on the area according to the screenshot.
Find the Sec.Media Storage app and in Storage clear cache and Data / the second accept the warning /. Restart the device and check.
If the problem persists, please submit a Bug Report from the Samsung Members App. Good luck.
"The quieter you become-the more you are able to hear..."
19-08-2021 07:48 PM
17-12-2022 08:19 PM
Can anyone help me i have the same problem