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Photo gallery was all mixed up after transfer from S8

(Topic created on: 07-11-2022 12:36 AM)
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Deanne1407
Apprentice
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Has anyone else had this problem? On my S8, my photos were in proper chronological order but when my son used that smart-switch app to transfer everything to my new S20, all of my photos were out of order. How do I get them back to date order? Please help!!
5 REPLIES 5
leicesterMan
Troubleshooter
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Had the same problem from s7 to s20 ultra, I'd like to know the answer to this
martinffc
First Poster
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Had the same issue today, did you get to the bottom of this?
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Deanne1407
Apprentice
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Nope
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PaulM1
Moderator
Moderator
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Hi, @Deanne1407. It's important that you get this resolved, as you've certainly been waiting a while!

I recommend opening up the Gallery app, opening the album(s) in question > tap the 3-dot menu on the top-right > Sort > This will load up the Sort by menu and you can choose how you wish to date-order your photos.

I'd also recommend having a look at the thread below:

https://eu.community.samsung.com/t5/galaxy-s23-series/smart-switch-photos-out-of-order-amp-apps/m-p/...

Please let me know if this helps.

Deanne1407
Apprentice
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@PaulM1 thank you, this worked perfectly.👌
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