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Original topic:

Phone turns off at night

(Topic created on: 17-02-2021 06:46 AM)
Kiki9108
Apprentice
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Galaxy S20 Series

Hello, I have a Samsung S20 FE and I have notice for the third night in a row that my phone completely powers down while it charges at night. Is this a problem that other users are having a problem with? 

7 REPLIES 7
AshS21
Big Cheese
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Galaxy S20 Series
check that auto restart is not switched on in the automation section of the battery settings
Kiki9108
Apprentice
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Galaxy S20 Series

It's not on. That was the first thing I checked. 

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AshS21
Big Cheese
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Galaxy S20 Series
OK and when you find your phone off, do you turn it on to a full battery or does the charging stop when the phone goes off?
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Kiki9108
Apprentice
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Galaxy S20 Series

A full battery. 

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AshS21
Big Cheese
Options
Galaxy S20 Series
if your using the charger that came with it or another Samsung charger then you phone is probably faulty and they would need to look at it.
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Gavinh
Helping Hand
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Galaxy S20 Series
check you don't have it set to turn of on bixby routines or on battery saver
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Members_EoA8Qjl
Apprentice
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Galaxy S20 Series

Its a problem with the phones. My S20 randomly restarts at night mostly and has before in my hand randomly. I have tried everything; factory reset, cleared cache, turned off auto restart, removed third party apps, put the phone in safe mode.. still restarts. 

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