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Original topic:

Phone Freeze And Restart

(Topic created on: 25-05-2023 07:28 PM)
AlexLdn
Navigator
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‎25-05-2023 07:28 PM - last edited ‎25-05-2023 07:29 PM

Hi the community! Something is happening sometimes with my phone. Suddenly it freeze and then restart.

Phone up to date from 1st May 2023

Does it happen to anyone else? 

S21+


image



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7 REPLIES 7
Obsydian
Big Cheese
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‎25-05-2023 07:49 PM - last edited ‎25-05-2023 07:59 PM

Interesting not seen that message before.
If you have not, try a wipe cache partition.
Regards, Obsydian

DAILY DEVICES
ZFold4 [Mobile], Pro5 [Watch], S8 Ultra [Tablet], Book2 Pro i5 5G [Laptop], Buds Pro2 [Buds] M70A 32/43" [Monitor], Smart Tags+, iPad Mini 5 and iPad Pro 12.9 GEN2 [Tablets], Dell Inspiron G5 Laptop

HOUSEHOLD DEVICES
ZFlip3 and ZFlip4 [Mobile], Watch5 40mm and 46mm [Watch], S7+ and S6 Lite [Tablet], QN95A [TV], Q900A [Soundbar], MC28M6075 and MC32K7055 [Microwave], Jet 75 Complete (Vaccum), Samsung Level [Speaker], Buds Pro [Buds], iPhone 12, iPad Air 2, Air tags
AlexLdn
Navigator
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‎25-05-2023 08:19 PM in 

Yes first time it appears. It actually appeared once I open the Members app 🤔
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AJacob
Journeyman
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‎25-05-2023 10:46 PM in 

Its happening to me as well, frozen and restarted 3 times over the last week. I don't know what happened.
Baridon
Navigator
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‎26-05-2023 12:17 AM in 

That isn't a solution to it. Mine is the same, and I have practically deleted all my apps and wiped my cache. I discovered it mostly happens when I change my fonts or system settings like motion smoothness, and the list is endless. It is a bug in the last update, and I hope the June update will address it.
Obsydian
Big Cheese
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‎26-05-2023 05:29 AM in 

Best to log it with Samsung support
Regards, Obsydian

DAILY DEVICES
ZFold4 [Mobile], Pro5 [Watch], S8 Ultra [Tablet], Book2 Pro i5 5G [Laptop], Buds Pro2 [Buds] M70A 32/43" [Monitor], Smart Tags+, iPad Mini 5 and iPad Pro 12.9 GEN2 [Tablets], Dell Inspiron G5 Laptop

HOUSEHOLD DEVICES
ZFlip3 and ZFlip4 [Mobile], Watch5 40mm and 46mm [Watch], S7+ and S6 Lite [Tablet], QN95A [TV], Q900A [Soundbar], MC28M6075 and MC32K7055 [Microwave], Jet 75 Complete (Vaccum), Samsung Level [Speaker], Buds Pro [Buds], iPhone 12, iPad Air 2, Air tags
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Midge123
Voyager
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‎26-05-2023 02:05 PM in 

Hi I have not had that on my s20 ultra now I got it once well over a year ago just the one time
Pastyeater
Journeyman
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‎31-05-2023 06:34 AM in 

I imstalled the update 2 days ago and it has restarted every night since. I started the Members app to see who else is affected and it greeted me with the same message.

Has anyone noticed whether the phone's alarms still sound while it's waiting for its first login after an update? Since it waits to apply UI settings, I have a nasty feeling it'll leave me hanging one of these mornings.
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