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Original topic:

Over Heating S20 Ultra

(Topic created on: 02-07-2020 02:42 PM)
Sipho
Explorer
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Galaxy S20 Series

Only had this device a few weeks. Over heating to the point warning ⚠️  on the device starts. Samsung won't help. Reported the issue on 28th still waiting for someone from the CEOs office to get in touch. Samsung won't upload my reviews of the device. I even put pictures and videos of what the device is doing. 

32 REPLIES 32
BandOfBrothers
Samsung Members Star ★★
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Galaxy S20 Series

Stood in front of a heater ! 

 

Really.

 

🌈 Stay Safe & Stay Alert.  🌈 

 

 


Daily Driver > Samsung Galaxy s²³ Ultra 512Gb in Phantom Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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Sipho
Explorer
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Galaxy S20 Series
Yes like i would stand in front of a heater with my phone in my pocket. Basically what they are trying to say is i caused the fault so it's not cover under their warranty
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BandOfBrothers
Samsung Members Star ★★
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Galaxy S20 Series

Well I wish you all the best in what steps you take next @Sipho 

 

🌈 Stay Safe & Stay Alert.  🌈 


Daily Driver > Samsung Galaxy s²³ Ultra 512Gb in Phantom Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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Sipho
Explorer
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Galaxy S20 Series
Well they keep taking down my posts on the website. https://youtu.be/d90OEiosCiI
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Rtx1
Pioneer
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Galaxy S20 Series

For me overheating and other issues was solved with the july update.

 

Samsung is working on new updates for exynos 990, and next year will receive an overclock update to keep up with overclocked 865+

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Sipho
Explorer
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Galaxy S20 Series
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Sipho
Explorer
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Galaxy S20 Series
Mine is over heating while on charge..
Sipho
Explorer
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Galaxy S20 Series
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Members_Qcqw7lx
First Poster
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Galaxy S20 Series

Hello,

I also have had a similar issue, please see my post via the link below and leave a comment as your feedback would be very useful and interesting. 

Thank you in advance 

https://eu.community.samsung.com/t5/galaxy-s20-fe-galaxy-s20-galaxy/samsung-s20-ultra-over-heating-a...

 

Kindest Regards 

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Members_Qcqw7lx
First Poster
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Galaxy S20 Series

Hello,

If you could share your story with me by replying to my post I would really appreciate it. 

Please use the link below:

https://eu.community.samsung.com/t5/galaxy-s20-fe-galaxy-s20-galaxy/samsung-s20-ultra-over-heating-a...

 

Thank you in advance and kindest regards,

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